Impact Evaluations in Social Work and Social Care Workforce Development

Delivering tangible and measurable results in our courses is rooted in all that we do. We believe that by improving the quality of social work practice with individuals and through partnering with organisations we make a vital contribution to society in general and vulnerable people in particular.

The Centre’s research programme is designed to improve the effectiveness of social work practice in order to protect the most vulnerable members of our society. Empirical research demonstrates impact in the efficacy of the practice of social work practitioners, to improvements in the effectiveness of social work practice in general.

The National Centre of Post-Qualifying Social Work at Bournemouth University runs an independent and expert research team who are able provide bespoke and tailored programmes of evaluation to meet local and unique requirements.We therefore provide skilled expertise with a guaranteed or equivalent kite mark in terms of quality assurance. We ensure that ethical considerations are discharged correctly; that the tools used will appropriately measure what they need to measure; and that the data analysis, interpretation and presentation is suitable and will withstand scrutiny.

Typical examples of our evaluation methods include;

  • Pre and post questionnaire comparison (including specific performance targets and objectives)
  • Telephone surveys
  • An evaulation of completed assignments
  • Line manager, peer and team observations
  • Service user observations (where appropriate)
  • Testimonial and case study review
  • Focus groups

These are just some examples of the potential focus and available approaches. Organisations can work jointly to take advantage of collaborative working to share both the learning benefits and the costs. In addition, employers can be supported to carry out their own evaluation if this is deemed part of your organisation’s learning and key skills development.

If you would like to discuss your evaluation needs, please contact us.

Please browse these publications for further examples of evaluating the impact of learning on practice and further information in relation to impact evaluation.


Research Project Lead

emilyEmily Rosenorn-Lanng - Research Assistant Emily is a researcher for the National Centre of Post-Qualifying Social Work. She has worked for Bournemouth University since 2006, and during this time Emily has been involved in a variety of research, including public consultation and commercial research, in the Health and Social Care, Local Government, Tourism and Heritage sectors. Since joining the centre in 2012 Emily has supported the centres research programme, which is designed to improve the effectiveness of practice in order protect the most vulnerable members of society. Emily supports the research team with a particular focus on leadership and management development, and in particular the impact of these programmes on managers and their organisations. Emily undertakes bespoke impact evaluations, working closely in partnership with organisations and authorities, empirically demonstrating and validating impact in the efficacy of the practice of leaders and managers and improvements in the effectiveness of practice in general. Emily leads the social media strategy for the Centre and has a key role in the co-ordination of conferences and online sites. Tel: 01202 962035                        Email: